RCA expands its market leading california presence.

Roofing Corp of America is excited to announce the addition of the A-1 All American Roofing Co., San Diego to its growing portfolio. This marks RCA’s 14th acquisition since its founding in December 2020. The A-1 All American Roofing acquisition extends RCA’s strong west coast market position to the southernmost city of the US’ most populous state where it will become Roofing Corp’s 25th branch. A-1 All American specializes in serving multi-family and hospitality clients both areas of focus and targets of growth for RCA.

The business was founded in 1996 by Greg Savran, who will continue to lead the company as a stand-alone entity within Roofing Corp of America. The company has developed deep and recurring client relationships by focusing on exceeding their expectations for responsiveness, quality and safety. Greg had this to say about the transaction; “We are very excited for the future of A-1 All American Roofing as a part of Roofing Corp of America. We believe our customers and team members will quickly see the benefits of our partnership with the dynamic and growing collection of world-class roofing contractors that make up RCA.”

Randy Korach, CEO of Roofing Corp of America offered; “We’ve been looking for the right partner in the San Diego market for some time and are proud that Greg and A-1 All American Roofing are now part of the family. They extend our reach into to targeted market segments and geographically.”

About Roofing Corp of America

Based in Atlanta, Georgia, Roofing Corp of America is building the home for the nation’s premier roofing contractors by attracting the industry’s most successful and respected entrepreneurs to join the Roofing Corp family. Through its local businesses (The Original Roofing Company, Innovative Roofing Group, The Bone Dry Roofing Company, Davco Roofing & Sheet Metal, AAA Roofing & Waterproofing, Deer Park Roofing, Pittman Waller Roofing, WeatherShield Roofing, Front Range Roofing, Roof Technologies, Hamilton Roofing, Crowther Roofing & Cooling, Dynamic National and A-1 All American Roofing), Roofing Corp of America delivers a wide range of roofing services to building owners, property and facility managers, homeowners’ associations and general contractors. For additional information on Roofing Corp of America, please visit www.roofingcorp.com.

About FirstService Corporation

FirstService Corporation is a North American leader in the essential outsourced property services sector, serving its customers through two industry-leading service platforms: FirstService Residential - North America’s largest manager of residential communities; and FirstService Brands - one of North America’s largest providers of essential property services delivered through individually branded company-owned operations and franchised systems. FirstService Corporation generates more than US$5.3 billion in annual revenues and has more than 30,000 employees across North America. With significant insider ownership and an experienced management team, FirstService has a long-term track record of creating value and superior returns for shareholders. The Common Shares of FirstService trade on the NASDAQ and the Toronto Stock Exchange under the symbol “FSV”, and are included in the S&P/TSX 60 Index. More information is available at www.firstservice.com.

By Emma Peterson. 

Learn about how Davco’s emphasis on company culture and team support translates into the quality of customer service they provide. 

Davco Roofing and Sheet Metal truly takes care of their people, which is why they are the RoofersCoffeeShop® R-Club Roofer of the Month. Davco works throughout the Carolinas installing and repairing low-slope, commercial roofs. Megan Ellsworth sat down with owner Dan Davis to talk about the company’s story.  

Dan came from an industry family, he explained that his grandfather and father before him owned roofing companies and his brother is a partner at Royal Roofing Company in Michigan. Davco was founded just after the 2008 economic crash. They have grown from that and today they are a premier commercial roofing contractor that is certified by every major roofing manufacturer.  

When asked what made Davco unique and helped them get to this point, Dan explained, "If you asked the 10 Davco team members what separates us from other companies, I think they would all say culture.” One of the examples of this is that their office closes at noon every Friday. Dan elaborated, “We didn't change anybody's compensation, everybody worked until noon on Friday and got a full weekend." This change ended up being critical for the morale and health of the entire company. This type of care is not an isolated event at Davco. Another example is how their marketing coordinator is careful to note special occasions, such as birthdays and anniversaries so that all employees are acknowledged and celebrated.  

Beyond improving the internal employee morale and retention, this people-centric culture translates into Davco’s professional sphere. Dan explained, “We hire, fire, promote, train, recruit off of our core values because they were built on values that translate into superior customer service.” They have made this a priority of the company. Dan elaborated, “Every month, we nominate someone who represented our core values that month.” They highlight their employees’ successes and create a concrete example of how they want their company represented to customers, such as clear communication and prompt responses. 

Read the transcript or Listen to the recording of the entire conversation to learn more about Davco Roofing and Sheet Metal and why they are the February R-Club Roofer of the Month.

Editor's note: The following is the transcript of a live interview with Dan Davis from Davco Roofing and Sheet Metal, a Roofing Corp of America company. You can Read the interview below or Listen to the podcast.

Megan Ellsworth: Welcome to the hottest podcast in the roofing industry. Get ready to meet the stars of the rooftops, the shingle sensations and the gutter gurus. Each month, we'll climb up to the top to shine the spotlight on one remarkable roofer whose nailing it. We'll dive deep into their stories, their triumphs and the secrets behind their sky-high success. Don't miss out on these industry insights, incredible tales of resilience and the passion that keeps these roofers at the top of their game. Tune in, subscribe and follow us on this incredible journey as we crown this month's Roofer of the Month.

Hello, everyone. My name is Megan Ellsworth, here at rooferscoffeeshop.com. I'm back again for R-Club, Roofer of the Month. I'm here with Dan Davis, president of Davco Roofing and Sheet Metal. Hi, Dan.

Dan Davis: Hi, Megan. How are you today?

Megan Ellsworth: I'm doing great. I'm so excited to hear your story and everything you're about.

Dan Davis: Thank you.

Megan Ellsworth: Let's just dive right in, and have you introduce yourself and tell us about Davco.

Dan Davis: All right, great. Well, I got to tell you, it's not very exciting so you won't be on the edge of your seat listening to my story. But, I'll try to spice it up.

I grew up in Michigan, a third-generation roofing contractor, actually. My grandfather owned a commercial roofing company, my father owned a large union roofing company. Which now, my brother is one of four partners at the roofing company, Royal Roofing Company in Michigan. My dad's retired. I've been in Charlotte since 2008, owning Davco Roofing. We purchased in 2008. Moved south and started from there.

Megan Ellsworth: Wow, amazing. It's a real family affair. I love it.

Dan Davis: Oh, yeah. Lots of interesting Thanksgiving dinner discussions about roofing.

Megan Ellsworth: About the latest shingle. What type of services does Davco provide? Do you have any specialties, you would say?

Dan Davis: Yeah. We're strictly commercial.

Megan Ellsworth: Okay.

Dan Davis: We'll do an occasional residential project, and it's typically for someone we know or to help somebody out. But we focus on commercial and industrial, institutional, educational. Anything under that flat roof umbrella, we'll take care of.

Megan Ellsworth: Very cool. And you also do sheet metal?

Dan Davis: That's correct. Yeah. Actually, that's how we started growing our business initially in Charlotte, was we were doing a lot of new construction metal roofing. A lot of the schools at that time were ... The first thing that started to come back after the 2008 economic depression was educational stuff. So new construction schools were being built, and most of them were non-metal. We did quite a few of this initially, and we grew from there. We had a large sheet metal department, and that pushed into specialty metals. A lot of standing-seam metal projects. And also, service. Roofing and metal service commercial anything is what we do.

Megan Ellsworth: Very nice. Very cool. So what is something that Davco celebrates? It could be birthdays, holidays, it could be company culture. What do you all celebrate over there?

Dan Davis: One thing that is very special about Davco, I would say it's what separates us from most companies, and I believe this to be the case. If you asked 10 Davco team members what separates us, I think they would all say culture. It's critical for us. We have someone dedicated to letting everyone know when we have birthdays, anniversaries, special occasions. Whether someone has a baby or celebrates something special personally, that always gets funneled through our marketing coordinator, Autumn, who does a good job spreading that news.

We do fun stuff. Every year we vote on, we called them mock elections in high school, but Best Dressed, Most Likely to Miss a Meeting, Most Likely to Not Answer the Phone, just fun stuff like that.

Megan Ellsworth: Yeah, superlatives.

Dan Davis: Yeah, superlatives. Sorry.

Megan Ellsworth: Yes.

Dan Davis: I could not think of that word. Yes. Thank you.

And also, we work half-day Fridays.

Megan Ellsworth: Love.

Dan Davis: Every Friday, the office closes at noon. We instituted that right before COVID. We did not see ... It's funny how many people had something to do at 3:00 on a Friday. They had to get out early. We're like, all right.

Megan Ellsworth: Yeah.

Dan Davis: Let's just close the office at noon. There was this handshake agreement that if the going gets tough and we see a drop in production, we're going to come back to work full-day Fridays. We didn't change anybody's compensation, everybody worked until noon on Friday and got a full weekend. It ended up being great for our morale. It was amazing how many people came back and said, "You know what? I get an extra four hours to myself before my family gets home," or whatever, just to take care of chores, household things they want to take care of. Appointments, doctor's appointments, dentist appointments. It was really critical for the health of our company.

That evolved into Friday morning breakfast. People would take turns coming in early and bringing stuff in. We have a kitchen in our office. We just remodeled the office about a couple years ago now. Every Friday morning, we'd do breakfast in the kitchen at 7:00 AM. Whoever wanted to come in that early to join in the fun would be there. That's something that we do.

Megan Ellsworth: That's so fun. I love that.

Dan Davis: Thank you.

Megan Ellsworth: Wow. Oh my gosh, half-days on Fridays and breakfast?

Dan Davis: Oh, it's a game changer. It's good for recruiting, too. People love to hear that.

Megan Ellsworth: I bet.

Dan Davis: Because we pitched it, really if you take the full year, that's six weeks of PTO of total. Because you're working 90% of the week, so don't take that into account when we're hiring. But we'd say, "Hey, listen, this is a perk."

Megan Ellsworth: Yeah.

Dan Davis: Six weeks of PTO, so it works out.

Megan Ellsworth: Yeah. That's great. Oh my gosh, wow. Well, congratulations.

Dan Davis: Thank you.

Megan Ellsworth: That's very, very fun and something definitely you should celebrate. That's really cool.

Dan Davis: Yeah, it's fun.

Megan Ellsworth: How would you describe superior customer service?

Dan Davis: Superior? Okay. Okay, what I'm going to say, I think will sound like it's obvious or common sense, but I think it's not focused on enough. That's answering the phone. Replying to emails in a timely manner. A timely manner being the same day or the next morning. Returning phone calls, responding to text messages. Being available. And doing what you say you're going to do when you say you're going to do it.

Another example that we talk about, we call it common sense customer service, but it's funny because it's not. But if you have a meeting at 9:00 somewhere that you're meeting a customer, or anybody for that matter, on the way there, you know by about 8:30 if you're going to be late. Don't show up at 9:15 and say, "Sorry I'm late." Let that person know at 8:30, "Hey, I'm going to be late." Just let them know. They'll be thankful, we think, because that person now gets 10 more minutes at their desk, or 10 more minutes to do whatever they were doing.

Megan Ellsworth: Yeah.

Dan Davis: They're not going to have to wait on you. They just know that. It's very subtle. I'm not promoting to be late for meetings. But it's just hey, those are things you can do proactively, they'll go a long way and that's something that people remember.

Megan Ellsworth: Yeah.

Dan Davis: We're big on that. And I also think it's important to get feedback from your customers. In order to provide better service, you need to know how they perceive your service to be. Superior customer service is all about getting feedback from the customer, and being up-front when you're communicating to the best of your ability.

Megan Ellsworth: Yeah, absolutely. So true. Like you said, it really does leave a lasting impression on customers and people.

Dan Davis: It started to click when people would say, "Hey, thanks for calling me back." I'm like, "Wow, you called."

Megan Ellsworth: Yeah.

Dan Davis: It's really not something that people do enough. It's return phone calls in a timely manner. Everybody's busy. Let's be honest, everyone's got a full plate. We all have things we want to get done. Somebody called you for a reason, they want to check this off their list so let's just help them out.

Megan Ellsworth: Yeah, absolutely. It's a good reminder for everyone, even non-roofers out there listening to this.

Dan Davis: Yeah, it's a separator. It really is. It's how you differentiate yourself.

Megan Ellsworth: Yeah. Why should building owners or some homeowners work with Davco?

Dan Davis: Because our core values and our culture, it's a direct translation into how we operate, and how we treat our customers and how we perform on a daily basis. We hire, fire, promote, train, recruit off of our core values because they were built on values that translate into superior customer service. And translate into being a place that's people-centric, that you want to be at because we know that's just going to mean our people showing up to projects, or to visit a customer site, in a good mood, in a good place, ready to serve. When you hire us, you're going to get that consistently. We make sure of it. It's talked about, it's elevated, it's focused on and it's pointed out.

Every month, we nominate someone who represented our core values that month. It's not just, "This person operated with urgency," or, "This person showed team first." We have specific examples that we highlight. We share it with the team, we broadcast it. "This is what this person did this month to represent us the right way and our core values." We celebrate that with, A, there's a bonus associated with it. It's every month, someone else is nominated. And again, it's things that directly reflect how we operate and contribute to our customer service. That's why you should hire us.

Megan Ellsworth: Yeah. That's great. Everything we've talked about, it just makes so much sense why you all are Roofer of the Month. So congratulations.

Dan Davis: Thank you, Megan.

Megan Ellsworth: We love having you. To go with that, two last questions. Why are you an R-Club member?

Dan Davis: Oh. We're part of the RCA family, Roofing Corporate America.

Megan Ellsworth: Okay, yeah.

Dan Davis: It's a great way for us to communicate, as far as sharing information. We get to see what's going on in the industry, new products. We get to learn about other companies. We get to network. There's the Roofer's Coffee Shop publication is awesome. It's full of good information. It exposes us to new opportunities to meet people, to network and to expand our whole, I just call it a phone book of people, but it's our whole network.

It's just another tool we can use to learn. We can learn about roofing, too. It's a small industry but there's so many things going on and there's different avenues to get that information. But Roofer's Coffee Shop is one of them that's phenomenal, so we enjoy it.

Megan Ellsworth: Yay! We're so glad to be a resource, and to have you all a part of our family and our club.

Dan Davis: Thank you.

Megan Ellsworth: Thank you for saying that. Lastly, if you could choose a walkup song, you're walking up onto a field, what would it be?

Dan Davis: Onto a field, is that what-

Megan Ellsworth: Yeah, like for a game or something.

Dan Davis: Oh my gosh. All right. It's just because it's going to show my age, but 50 Cent's In Da Club. Come on, that's so hype.

Megan Ellsworth: Wow. I was not expecting that. I love it.

Dan Davis: I mean, we're going to have a good time.

Megan Ellsworth: I love that.

Dan Davis: I want to get this party started.

Megan Ellsworth: That is so good. That's my favorite one so far that anyone has ever said.

Dan Davis: Okay, [inaudible 00:13:35]. Yeah.

Megan Ellsworth: Amazing. Dan, this has been amazing. Thank you so much for being a part of the R-Club. Congratulations on being Roofer of the Month. Woo!

Dan Davis: Woo! All right, I'm going to go play some 50 Cent and celebrate right now.

Megan Ellsworth: Yeah, you should.

Dan Davis: Hey, thank you so much, Megan. This is really, Roofer of the Month, this is the ultimate team nomination.

Megan Ellsworth: Yay!

Dan Davis: This is for everybody, I'm just a small part of what we do every day. I'm so thankful for our people.

Megan Ellsworth: Yay, pizza party for everyone, hopefully. Maybe.

Dan Davis: Breakfast on Friday, how about that?

Megan Ellsworth: Yeah, Friday breakfast. See you then.

Dan Davis: All right.

Megan Ellsworth: Awesome. Well, everyone out there listening, if you're an R-Club member, you can go and watch this month's Coffee Break. Dan will be on it, talking more about Davco. Then, you can also learn more about Davco on the Roofer's Coffee Shop website, on their directory. Thank you so much for listening to this month's Roofer of the Month podcast and we'll see you next month.

That's a wrap on this month's episode of Roofer of the Month. Thanks for joining us on this journey. We'll catch you next time for more rooftop celebrations. Make sure to subscribe and follow the rooferscoffeeshop.com podcast page for more. Go to rooferscoffeeshop.com or askaroofer.com for more information.

This new roof service helps extend the life and performance of a commercial roof to put building owners at ease.

The contractors of Roofing Corp of America have announced the launch of RoofAdvantage 360™—a new commercial roof service offering designed to help building owners and managers increase roof performance and extend roof life. 

The program brings together the best systems, technologies and approaches from the premier network of RCA roofing contractors serving 15 unique markets. It consists of four individual offerings, specifically crafted and consistently delivered for maximum impact and value.

• Defend 360 - Proactive inspections and scheduled maintenance to extend roof life, enhance safety and ensure compliance. 
• Respond 360 - Swift, transparent emergency leak services that prioritize safety and facility care. 
• Restore 360 - Expert roof upgrades and improvements for failed or aging roof assets, bridging to long-term solutions.
• Report 360 - In depth roof inspection with detailed reports and advanced analysis tools to empower informed decisions. 

“This program is a game changer for our clients and industry professionals,” said Doug MacRae, COO of Roofing Corp of America. “With RoofAdvantage 360, we’re setting new standards for consistency in quality, safety and service, nationwide. We’re delivering solutions that address all commercial roofing needs and creating exceptional financial returns for commercial building owners and managers, whether they are responsible for one facility, or dozens.”

RoofAdvantage 360 is currently available in 15 regions across the United States with further expansion planned and underway.

About Roofing Corp of America

Based in Atlanta, Georgia, Roofing Corp of America is America’s fastest-growing commercial roofing contractor and the 6th largest in the country. Through its local businesses (The Original Roofing Company, Innovative Roofing Group – Las Vegas, Nevada; The Bone Dry Roofing Company – Athens, Georgia; St Simons Island, Georgia, Charleston, South Carolina; Davco Roofing & Sheet Metal – Charlotte, North Carolina; AAA Roofing & Waterproofing – Riverside, California, Milpitas, California, Boise, Idaho; Deer Park Roofing – Cincinnati, Ohio, Louisville, Kentucky; Pittman Waller Roofing Company – Macon, Georgia; WeatherShield Roofing & Sheet Metal – Aledo, Texas; Front Range Roofing Systems – Northern Colorado and Wyoming), Roofing Corp of America delivers a wide range of roofing services to building owners, property and facility managers, homeowners’ associations and general contractors. A full list of locations can be found here: https://www.roofingcorp.com/locations-and-contact/. 

About RoofAdvantage 360

RoofAdvantage 360 is a comprehensive roof service and maintenance solution, delivered through the Roofing Corp of America partnership of premier roofing contractors, RoofAdvantage 360 supports building owners and managers across the country as the solution for efficient, consistent, professional and safe roofing services. For more information, please visit https://www.roofadvantage360.com/.