By Michelle Miller, RCS Writer.
You are an expert in roofing. You know the best manufacturers, the best processes for installation, and how to ensure a building remains watertight. You spend hours every week making sure that your customers are happy, and they’re receiving the best roof and service from your crews.
You also probably spend dozens of hours every week scheduling, estimating, bidding, following up on leads, dealing with callbacks and questions, hiring, billing and tracking. No one has ever muttered the words: “I got into roofing because I enjoy implementing software and managing office processes.” However, as your business continues to grow, it’s time to evaluate your internal processes and resources to ensure you’re operating as efficiently as possible.
If you want to focus on your craft and on running your crews without the business day-to-day bogging you down, it’s time to turn over the keys to SSA. SSA is a turn-key solution allowing you to focus on roofing; they handle the rest, from lead to check.
SSA is simple and easy-to-use; they’ll configure your entire account for you upon setup. Some of the capabilities within SSA include:
Link documents and information to projects, from photos to order information to contact information
Accounting: issue invoices, connect to existing platforms like QuickBooks, collect payment via E-Check
Every client has access to a personalized client portal, giving your clients access to documentation
Customer Relationship Management (CRM) system
Employee communications
Assign employees to projects
Daily calendar and task management
Receptionist to answer phones and follow up with leads
The icing on the cake? SSA is available on any device, so you can manage your business from anywhere. And SSA pricing remains the same, regardless of how large your company grows. Unlimited training from SSA is included for you and your team.
Lack of organization and consistency means lost projects, visiting a project multiple times to make repairs, lost revenue and big headaches. Taking the time now to invest in how you’re managing your company will pay back in dividends in the future.
Learn more about SSA, LLC in their RoofersCoffeeShop® Directory or visit www.ssacapp.com
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