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DCX
Growth made achievable. Hiring made easy.
At DCX, we help growing US businesses hire, train and onboard superstar global talent. Our mission is simple – we want to free up your teams from admin tasks so you can focus instead on business growth!
Founded in 2020 by Craig Dunlap, a seasoned entrepreneur and businessman based in Dallas, Texas, DCX now works with over 550 clients across the U.S., in industries such as construction, real estate, promotional products and, of course, roofing.
Our valued clients now have over 2,000 team members supporting them in the Philippines, covering roles such as accounting assistants, sales support staff, production assistants, customer service reps and more. Our trademarked 4D Process, combined with our unique industry academy training programs, are just two of the things that ensure the team members you hire through us hit the ground running and help your business to grow.
Get the Roofing Hiring Playbook
Get access to an easy-to-follow process that helps you build the right team for your business in 2026.
Designed specifically for US Roofing Companies, this free playbook includes:
- Expert advice: Discover top tips on hiring and business growth strategy.
- Hiring Matrix: Work out which hires to prioritize in 2026, with a simple Hiring Matrix.
- Templates and scorecards: Attract the right talent with an easy-to-use job description template and an interview scorecard.
How DCX helps roofing companies
As a busy roofing company, it can feel impossible to find time to think about scaling when you’re so busy juggling tasks like production support and invoicing. Not having enough time means competing on price rather than great service. When you try to hire extra support in the U.S., you then find:
- Sales assistants who aren't proactive
- Disengaged hires who see your role as a stopgap
- High salaries but little interest in entry-level roles
That’s where DCX comes in. We help fill gaps in your workforce by hiring experienced admin, customer service and production professionals. Talent that allows your local teams to focus on building the high-quality roofs you're known for.
Hear firsthand from industry leaders APEX Roofing how we helped them find the right support to grow.
The DCX Roofing Academy
Get superstar roofing team members who are ready to go on day one with the DCX ROOFING ACADEMY!
Developed by a select group of roofing industry veterans and experienced training experts, the DCX Roofing Academy trains CSR's, sales assistants and production assistants in the hands-on skills and industry knowledge they need to support your teams from day one.
Designed around an intensive, four-week schedule, graduates are exposed to real-world roofing challenges that help them hit the ground running and have an immediate impact on the success of your business.
Learn more about the DCX Roofing Academy.
Get ready to grow!
Download our FREE guide on how contractors can hire for growth!
Get expert tips, job description templates, interview scorecards and onboarding checklists – all in one place.
The DCX 4D™ Process
Our partnership doesn’t end when we’ve found you a great team member! At DCX, we follow our proven 4D™ process to continually invest in your DCX employees and give them – and you – the environment they need to really thrive.
Step 1 – We design the blueprint
The growth of your business depends on having the right infrastructure in place – that means the right people, processes, programs and platforms. At DCX, we design a blueprint for your business that sets you and your team on a path to success.
Step 2 – We discover the best talent
The battle for top talent in the US requires a new way of hiring and training. We’ve developed a process for finding, screening and hiring your next superstar team members in just 4 weeks.
Step 3 – We deliver your onboarding plan
Once we’ve found your perfect team members, we’ll help you get them onboarded. Our 30-Day Partnered Onboarding process ensures that you’re set up for success in both the short and long term.
Step 4 – We develop your business
We understand the importance of developing scalable, long-term growth strategies. That’s why we continually invest in developing, retaining and building your DCX Team to minimize turnover and support your business growth.
Learn more about the DCX 4D™ process.
How much does it cost?
No annual contract: One simple, monthly payment.
If you’ve got entry-level roles to fill and are struggling to find the right domestic talent, then you’ll be surprised to learn just how cost-effective hiring through DCX can be. Plus, with no annual contract and access to a whole host of team member benefits, training programs and more, it really is a no brainer!
Meet the DCX team
We’re not like other outsourcing companies – our values center around long-term relationships and a team-minded spirit. Why not meet some of the members of our U.S. and PH team and check out our culture highlights too!
Get top hiring tips
Interested in learning more about hiring trends and top tips for roofing companies? Sign up to our regular Roofing eNews.
