Weird Post from Elsewhere

"I have a customer with a 40 SQ full-weight concrete tile roof. The insurance company, State Farm, has agreed to replace the roof due to hail damage. However the settlement for tear off and replacement of a very cut up full weight concrete tile roof is $20K... $500 per square. I supplemented the claim to be in line with local building codes, but the adjuster denied the majority of the supplement. The supplement is not unreasonable.

Here is what was supplemented for: 1. The roof was measured at 34 SQ by the adjuster. I ran an Eagleview, which came back at 39 SQ. - this was approved. 2. The adjuster included tear-off and replacement of cement fiber roofing, the tile is a full weight concrete tile. - this was denied. 3. Manufacturer's installation instructions for the existing tile require ice and water shield. Local building code requires replacement per manufacturer's installation guide. - this was denied.

To add insult to injury, the adjuster talked trash about me to my customer, implying that another roofer would have handled the supplement differently.

What can be done in this situation?"

Does anybody other than OS and I see a major issue with this?

(BTW, my advice was to tell the adjuster to do it himself.)

Exactaware is the going out of business rate and has been purchased by the insurance industry to manipulate pricing and have no respect or belief in thier pricing guidelines or how they get thier pricing by random calls to local roofers in the phone book.Who will quote low numbers on the phone to get an imaginary job from the exactware fairy! :laugh:

So i can tell you from recent experience that exactaware has no clue how to price a tile roof, the adjuster had the complete breakdown from eagleview on this roof.We sent in our quote and have been waiting to hear back,but im sure the insurance company is telling them to shop it.

I recently had a hail claim on a ludwieci s tile red spanish til roof, so i eagleviewed the roof and sent to an adjuster we know and paid him to run it through exactaware. It came back at $150,000.00 for roof and copper work from exactaware, well i sent the eagleview to ludwieci they sent back a material quote close to $150,00.00

Yeah, but look at his bid! "very cut up full weight concrete tile roof is $20K... $500 per square."