Dean Curtis - When to Chat, Text and/or Email

In this episode of Roofing Road Trips®, Megan Ellsworth talks with Dean Curtis, CEO of Ingage about the generational gaps in app use and best practices when it comes to communication. This is a complicated topic as Boomers, Gen X, Millennials and Gen Z all share a workspace now and Gen Alpha is joining the workforce in roughly four years. Dean is passionate about this topic and will share how to keep the message we are sending from being disrupted by the method we are using to send it. The rules change depending on the age of the participants. Addressing and bridging those gaps allows clearer more productive communication, both in the office and with your customers.

Read the transcript.

Listen to the podcast.