Contractors Can Drive Technology Development to Meet Their Needs

By Colin Sheehan, RCS Reporter.

Learn how Jobba is helping contractors become a part of the software solution.

Join Heidi J. Ellsworth, RoofersCoffeeShop® partner, for this Read Listen Watch (RLW) that is available now for you to learn the way that works best for you. For this episode, Heidi visits with Eugene Zukowski of Jobba Trade Technologies about contractor-driven technology.

Eugene began working at Jobba in 2018 and since then has been a crucial member of the team. He brought a solid background in software development with him upon joining Jobba and now focuses on how software can be used to enhance a roofing contractor’s businesses.

“Contractor-driven technology is the cornerstone of what we're trying to do, and what we believe in to get things done the right way for our contractors,” said Eugene. “In a nutshell, it really means sitting down with the contractor, and watching them do their business, walking roofs with them, really watching the people in the field click the buttons, all the things that they have to deal with.”

Through taking the time to understand contractor’s needs and pains, Eugene ensures that the software will be tailor built for the contractor. Eugene does not want the software to just solve a contractor’s technical needs, but also to interact with them in a way that the contractor understands. After all, it is the contractor who is going to be using the software daily.

“It’s about making them part of that process and developing all of your solutions with the end user in mind,” said Eugene.

Eugene continues to explain how hard it is to truly understand a contractor's daily needs and small inconveniences from behind a desk. Taking into consideration temperature, sunlight, gloves and other factors that often come into play for roofing contractors is essential to build a software that works for them and moves past small inconveniences. Eugene’s ability to fully put himself in the contractor's shoes has helped him and his overall success in bringing software to contractors.

"I'll tell you one thing, I'll never forget to bring my sunglasses with me again when I'm walking a roof with a contractor because that was a lesson learned. So, that's really the heart of the Contractor Driven Technology is getting involved, getting in the field, getting in the office, sitting there watching, and admin answer phone calls, and trying to set up a customer, and take notes, and be accurate.”

Read, Listen or Watch the full interview to learn more about Contractor Driven Technology.