How Brava built the Pro Portal

By Emma Peterson. 

Learn how the Pro Portal was designed around real-world needs and workflows. 

In a new episode of Roofing Road Trips®, Megan Ellsworth spoke to Josh Nimmo from Brava Roof Tile about the creation of the Brava Pro Portal. Brava Pro Portal is a centralized system design by Brava’s team to improve the efficiency of day-to-day operations for contractors and distributors. 

Josh opened the episode by sharing the backstory behind the creation of this incredible system:  

The inspiration is interesting because we kind of stumbled into building it. Basically, as we started to grow, we realized that quoting for specialty roofing projects, the projects our products are ideal for, is one of the hardest things and a lot of the other software and other applications out there aren't necessarily built for some of the uniqueness to our systems and some of the requirements and specifications. So, we started to digitize, using things like Excel spreadsheets to help our customers price things out.  

In the process of digitizing the quoting process, it became clear that this was just the tip of the iceberg. Josh explained, “In projects, you often end up sending papers and spreadsheets to different people and entering them into different processes. It quickly became evident that we couldn't just build a quote spreadsheet. It needed to be something that would bring your work, your people and your processes together in one place to collaborate.” With this in mind, the project goal expanded from digitalizing quoting to building a centralized portal – the Pro Portal. 

With this new goal, the Brava team got to work actually building the program. Josh recalled, “We first internally got our team together. Then we went to some round tables so we could hear the voices of the customer and what they needed." The result of this feedback-centered development process was the Pro Portal; a powerful piece of software that doesn’t just elevate contractors and distributors’ operations, but responds to their need for efficiency, expertise and enablement at scale. As Josh put it, “A big thing for us is we want to meet our customers where they are and really fill gaps that are there versus just building on top of what’s already out there and adding to the noise.”   

Listen to the whole episode or Watch the recording to learn more about Brava’s Pro Portal.