By OneClick Code.
Using a non-digital system for your claims' estimating process comes at a real cost. Homeowners, contractors and insurance carriers alike feel the delay that comes with manual and antiquated systems of claim estimation. If you want better accuracy, quicker turnaround times and overall, a more efficient claims estimating system then you have to go digital. Read on to learn why automation is so important to the success of your business in the modern era, and to see what manual claim estimations are costing you.
In conversations with contractors and adjusters about their work processes around finding building codes and jurisdiction, this is often heard: "I have been doing it this way forever." Our response? Well, just because someone has performed a process for a long time, doesn't mean it is the best way to do it. These conversations are often followed up with a description of an excel sheet that this person built five years ago. Sound familiar?
After a storm hits a certain metropolitan area, roofers and adjusters gear up for what they know will be a busy few weeks. While all the stakeholders are looking for quick resolutions so that they can get on with more projects (or get their roof repaired), it can be difficult to decrease claim cycle times and close claims if everyone is using manual systems to gather information, communicate, and document their work. I.e., calling municipalities, filling out the previously mentioned spreadsheet, copying and pasting into a word document and emailing back and forth.
Say for instance a contractor spends two hours tracking down the jurisdiction, compiling documents showing the building codes required for the property, and researching all of the manufacturer requirements for the particular shingle being used. Similarly, an adjuster can spend the same amount of time doing the same processes. Then comes the back and forth trying to prove which estimate is right and what items to pay for. For everyone, including the homeowner and the insurance company, this is wasted time.
For contractors and adjusters alike, manually tracking down information such as the jurisdiction, building codes, and manufacturer requirements is just a portion of what they do to build an estimate. Nevertheless, these little pieces of information are crucial to creating an estimate that is accurate and defensible.
The real cost of using non-digital systems in claims estimating comes down to the inefficiencies, inaccuracies and conflict. As a company working in the Contech and Insurtech worlds, we recognize that breaking old habits is a hard thing to do. But, when it comes down to the brass tax, those companies that want to rise above will need to ditch the dark ages and embrace automated systems for claims estimating. Automation is not the way of the future, it is the way to work today.
Learn more about OneClick Code in their RoofersCoffeeShop® Directory or visit www.oneclickcode.com.
Original article source: OneClick Code
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