Technology can Help Support Your Business’ Growth

RCS Influencer Mike Pickel says that his company is trying to integrate more and more technology into their systems to help them keep up with growth and continue to be able to offer an outstanding customer experience.

Mike Pickel’s company, Texas Traditions Roofing, is in it’s fifth year of business. They have reached a critical growth point where it’s time for the company to turn to technology solutions to help them be more agile and support their growth. RCS Editor Karen Edwards had the chance to interview Mike at the International Roofing Expo in Nashville this month where he talked about his company’s technology stack heading into 2019. Watch the interview here or follow the transcript below.

KE: Hey, everybody. This is Karen Edwards. I'm the Editor at RoofersCoffeeShop, and I am here, at the International Roofing Expo, with Mike Pickel from Texas Traditions Roofing. He recently joined our RoofersCoffeeShop® influencers team. We're going to talk about February's topic, which is your technology stack. Mike, tell me a little bit about what you're doing with technology in your business.

MP: We're trying to integrate technology more, and more, into our systems. We're finding that more of the companies are letting us integrate between the two, so that, right now, we're using QuickBooks to follow all of our accounting systems. We have come onboard with JobNimbus, brought them on into our project management. When we create an invoice, now that is integrating into QuickBooks, so we're not having to enter into JobNimbus, and go to QuickBooks and enter that in. It's communicating between the two, so it reduces the amount of time we're spending opening and starting jobs.

KE: So, what you are saying is it’s important for your systems to be able to talk to each other?

MP: When possible. All of them don't, but when they can, we look for that when we're talking to companies about what their product does. We ask them, “Do they integrate with this? Do they integrate with this,” or “What do you integrate with?” To see if that might work for us.

KE: Is that what you are looking for here at the Roofing Expo?

MP: Yes. We're looking to see what the next sky measurement, the roof measurement, system is. Then we're trying to see, “Does that integrate with JobNimbus? Will it be integrating with it in the future?”

KE: Have you had any challenges integrating technology into your business?

MP: Usually, it's operator error, but it's real challenging. We go into it having one expectation, but then when we get the system, it doesn't fully meet our expectations. But then we just have to modify our expectations, so that it works with what we are wanting it to achieve. It's not that the product doesn't meet our expectations, we may have had our expectations too high. But most of the products that we do invest in work for us really well.

KE: So, it’s been a plus for your business to put some technology tools into place?

MP: Absolutely.

Mike Pickel is co-founder of Texas Traditions Roofing. See his full bio here.