By Jesse Sanchez.
Service and maintenance have long been the unsung heroes of the roofing industry, but that’s changing fast. At the heart of this evolution is ServiceCon, the dedicated event designed to help roofing professionals build smarter, more profitable service operations. Hosted by CenterPoint Connect, ServiceCon is back for 2026 following a breakout event in 2025 that sparked candid conversations, real-world solutions and powerful networking among the industry's most service-driven leaders.
Last year’s event in Houston drew national attention as top contractors, tech innovators and operations experts unpacked how service and maintenance can do more than plug revenue gaps; they can change a company’s success trajectory. Attendees didn’t just listen to these inspirational conversations; they rolled up their sleeves and got to work.
Chad Westbrook of Service Alignment joined Greg Hayne of Hayne Coaching Group and Kerrick Willis of GeoSpatial Integrations on an episode of the Roofing Road Trips® podcast to preview what made last year’s event different. Each speaker highlighted the shift in mindset happening across the industry, from treating service as a sideline to recognizing it as a core business strategy.
One of the recurring themes? Leadership. Whether it was hiring the right techs, implementing technology like drones or building processes that stick, every solution pointed back to one key ingredient: commitment from the top.
From drone technology reducing crew hours to career ladders for service techs, the 2025 event spotlighted a future-focused approach that will only deepen in 2026. And it wasn’t just the big names leading the charge; up-and-comers found a platform, too.
ServiceCon 2026 aims to build on that energy with a sharpened focus on growth-stage strategies, integrated technology and cross-department collaboration. Organizers are already curating speaker lineups and workshop tracks to meet contractors where they are, whether launching their first service truck or scaling an entire division.
Use promo code Coffee10 for 10% off registration for ServiceCon!
Learn more about ServiceCon in their Coffee Shop Directory or visit www.servicecon.com.
Jesse is a writer for The Coffee Shops. When he is not writing and learning about the roofing industry, he can be found powerlifting, playing saxophone or reading a good book.
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